Note: SophosZap does not replace your primary antivirus (like Sophos Home or Windows Defender). Instead, it acts as a "second opinion" tool for deep cleaning. Why Do You Need to Download SophosZap?
Sophos does not offer SophosZap on its public consumer download page. Instead, it is distributed via or Sophos Support portals.
: Detailed instructions and the download package are available on the Sophos Support Portal Direct Download : While direct links exist (such as download.sophos.com/tools/SophosZap.exe
: The tool will prompt "Reboot and re-execute." Restart your computer. Second Run sophoszap download
Once the first pass finishes, you will see a message saying "Reboot and re-execute." Restart your computer.
SophosZap completely purges a wide variety of commercial and standalone Sophos configurations, including: Sophos Intercept X (including HitmanPro Alert / HMPA) Sophos Home (Windows edition) Sophos Endpoint Security and Control (SEC managed) Sophos Anti-Virus (standalone versions)
The utility cannot be launched by simply double-clicking the application icon. You must execute it through a command shell: Note: SophosZap does not replace your primary antivirus
Disclaimer: This information is for informational purposes. Always use caution when running low-level system removal tools. If you'd like, I can: Help you find the direct if it moves.
You will likely be prompted to restart your computer to finalize the removal. Do not skip this step. Troubleshooting SophosZap If the tool fails, check the following:
Follow the on-screen instructions. The tool will scan for and remove Sophos components. Sophos does not offer SophosZap on its public
Press the Windows Key, type cmd , right-click , and select Run as Administrator . Navigate to your temporary folder by typing: cd C:\SophosZap Use code with caution. Initialize the first phase of cleanup by entering: SophosZap.exe --confirm Use code with caution.
: Search for cmd , right-click, and select Run as Administrator .
This article provides a comprehensive guide on what SophosZap is, when to use it, how to download it, and the precise steps to run it to restore your system. What is SophosZap?