: Standard coverage applies to storage controllers, power supply units (PSUs), cooling fans, and host boards.
Access to storage OS updates, advanced data service licenses (snapshot, replication).
: Business-critical environments can upgrade to Advanced Warranty options, which include Advanced RMA Replacement (FRU) and 24x7 on-site support .
Coverage for the physical media and published specifications. Limited warranty specifically for the EonAI line. Extended Warranty infortrend warranty check
Enterprise storage arrays hold your organization’s most valuable asset: data. Running mission-critical hardware without active support poses massive risks. Regular warranty verification ensures:
Discovering an expired status requires immediate remediation to safeguard enterprise data stability. Option A: Purchase an OEM Warranty Extension
Log into your Infortrend management GUI. Navigate to the Information or System View tab. The system serial number will be displayed in the summary dashboard. Step 2: Use the Official Infortrend Warranty Portal Once you have the serial number, follow these steps: Visit the official Infortrend Support Portal . : Standard coverage applies to storage controllers, power
Maximizing uptime and protecting enterprise data storage infrastructure requires a clear understanding of equipment warranty coverage. For organizations utilizing Infortrend network-attached storage (NAS) and storage area network (SAN) systems, keeping track of active support agreements prevents costly out-of-pocket repair bills and minimizes operational downtime.
If prompted, log into your Infortrend account (creating an account links your hardware assets for easier future tracking). Step 3: Input the Serial Number
: Provides a replacement part (FRU) before you send the defective unit back, minimizing downtime. Coverage for the physical media and published specifications
All systems requiring high security and performance optimizations.
Infortrend offers post-warranty service agreements for aging equipment. These extensions keep your systems eligible for firmware updates and official component replacements. Consider Third-Party Maintenance (TPM)
To check your Infortrend warranty, follow these simple steps:
Enter your exact alphanumeric serial number into the lookup field.
If your warranty has expired: