Do not send an expensive smartphone via standard, untracked post. Use a registered, trackable service (like An Post Registered Post in Ireland) that requires a signature or delivery confirmation at PO Box 12987. Keep your receipt and tracking number safe. Summary Checklist for Users Action Required
While purchased through third-party sites like AliExpress, products compliant with EU standards may have better support in Europe.
They are looking for official, high-quality ("extra quality") firmware, replacement parts, or tracking tools related to that specific service hub.
: Customers in the UK and Ireland are often directed here for warranty or official returns.
While many Samsung devices are manufactured in Vietnam or Korea, they are often labeled with regional distribution details. Samsung Ireland
Samsung will reject or wipe your device immediately upon arrival.
"SM-S928B/DS Designed and Engineered by Samsung. Manufactured in Vietnam. PO Box 12987, Dublin, IE" .
How to Extract Your 15-Digit IMEI: [Dial Pad] ----> Type *#06# ----> Instant Screen Overlay How to Check the IMEI:
Never share your IMEI publicly on forums, social media, or with unverified third parties. Scammers can clone IMEIs or use them to report your phone as stolen fraudulently. Only provide your IMEI to Samsung’s official portal, your carrier, or law enforcement.
Seeing this address on the back of your device—or on the official box—is a very good sign that you have a European model rather than a gray market or clone device. Users have confirmed that even phones purchased directly from Samsung stores feature this address, often following the device's IMEI numbers. Understanding the IMEI and "Extra Quality"
PO Box 12987 Dublin 1 Ireland (IE)
: Sellers on platforms like AliExpress often include this address and the term "extra quality" in their listings to signal that they are selling genuine regional models or high-quality replacement parts (like LCD screens) compatible with these models.
To ensure your repair process goes smoothly and your device receives the highest quality service, follow these steps: 1. Prepare Your Device
You will find this address printed on a wide range of Samsung products, from flagship Galaxy phones like the S24 Ultra to accessories like earphones and cases. However, its purpose might not be what you think.
In the world of mobile device repairs, warranty claims, and online resale markets, few phrases spark as much curiosity and confusion as the string of text:
People who search for this phrase are usually trying to solve one of two specific problems:
