Click on the gear icon () next to the camera name. Navigate to System > Maintenance > Upgrade .
Newer 1xx3 and HikLook models have moved to V5.7.21, but legacy DS-2CD1021-I units should strictly follow the R2 platform path unless otherwise noted on the Hikvision Europe Download Portal Step-by-Step Upgrade Procedure How to check the correct FW package - Hikvision
After updating, Hikvision advises reviewing security settings, including changing default passwords and enabling HTTPS. Conclusion
Go to and ensure your camera is added and online. ds-2cd1021-i firmware download
Download the zip file containing the firmware (usually a .dav file). Extract the .dav file to your desktop. 2. Update via Web Browser
: Use the Hikvision SADP Tool to find your camera’s IP address on the network if you cannot access it directly.
Before downloading any firmware, you must confirm the exact model variant you own and your current firmware version. The DS-2CD1021-I comes in several sub-variants, including: Click on the gear icon () next to the camera name
Firmware serves as the operating system of the IP camera. The primary drivers for updating the DS-2CD1021-I firmware include:
If the camera stops responding, wait at least 15 minutes. It may be finishing a background update. If it still doesn't work, a power cycle may be necessary.
The is a 2 MP Fixed Bullet Network Camera. Firmware for this model can be downloaded directly from official Hikvision support portals. Firmware Download and Management Conclusion Go to and ensure your camera is
Upgrading your Hikvision DS-2CD1021-I firmware is a highly effective way to reinforce your property's security network, eliminate software bugs, and prolong the lifespan of your device. By accurately verifying your camera's hardware platform, downloading exclusively from official channels, and utilizing a stable wired connection, you can complete the upgrade smoothly and worry-free.
If something goes wrong during or after the update of your DS-2CD1021-I, use these troubleshooting steps to recover control: 1. Camera is Online but Page Won't Load
Once the camera reboots, verify that the update was successful and restore normal operations.