: Ensure the hub is firmly plugged into the host device.
If Windows cannot find it, visit the official Realtek or ASIX website to download the latest USB Ethernet drivers. Troubleshooting Common Tsupy USB Hub Issues
A: It almost certainly is. TSUPY hubs are built to work with a wide range of devices, including Windows PCs, Macs, Linux machines, Chromebooks, and PlayStation/Nintendo Switch consoles.
If your Tsupy USB 3.0 hub is transferring data at USB 2.0 speeds (less than 40 MB/s): tsupy usb hub driver
Standard USB hubs use a universal set of protocols. When you plug a Tsupy hub into a Windows, macOS, or Linux machine, the operating system identifies the hardware and automatically applies a generic USB Root Hub Generic USB Hub
To help narrow down your issue, tell me: What (e.g., Windows 11, macOS) are you running? Are you getting a specific error message , or is a certain device plugged into the hub failing to work? Share public link
If one port on the hub fails while others function, this is almost always a hardware issue rather than a driver problem. A user review notes: “One of the ports of the product is not working. Other ports are working fine”. In such cases, contacting TSUPY’s customer service or using the warranty is the appropriate course of action. : Ensure the hub is firmly plugged into the host device
A driver is software that allows your operating system to communicate with hardware. For Tsupy USB Hubs, this means communicating with the USB controller inside the hub to manage data transfer for your keyboards, mice, flash drives, and external hard drives. Plug and Play: Native Windows and Mac drivers are used.
| Symptom | Likely Cause | Solution | | :--- | :--- | :--- | | | Power surge or port overload | Unplug all devices, connect hub to a powered USB port on your PC's back panel. | | Intermittent disconnection | Faulty USB-C cable | Replace the cable (Tsupy uses standard USB 3.0 C-to-C or A-to-C). | | Works but slow (USB 2.0 speeds) | Driver fallback mode | Go to Device Manager > Universal Serial Bus controllers > Right-click "Generic USB Hub" > Properties > Power Management > Uncheck "Allow computer to turn off this device." | | External drives not mounting | Insufficient power | Use the included 12V/2A power adapter for the Tsupy hub. | | Yellow exclamation (Code 10) | Corrupt driver cache | Run sfc /scannow in Command Prompt as Admin, then reinstall the driver. |
Windows 7, Windows 8, or older macOS versions lack native USB 3.0 or USB-C controllers and require manual driver installation. 2. How to Download and Install Tsupy USB Hub Drivers TSUPY hubs are built to work with a
Once your computer reboots, plug the Tsupy hub back into a different USB port. The OS will automatically reinstall a fresh copy of the driver. Method 3: Update Motherboard Chipset Drivers
The generic Windows or Mac USB drivers have become corrupted or outdated.
If your Tsupy USB hub is not working, follow these steps to refresh the driver connection: