This guide assumes you are updating a via USB recovery. For ON Series, the steps are similar but the recovery button location differs.
The file named is a comprehensive firmware update designed specifically for DTEN smart video conferencing displays. DTEN devices integrate high-definition cameras, microphone arrays, and interactive touchscreens into unified communications solutions, primarily optimized for Zoom Rooms and Microsoft Teams. Over time, these specialized hardware units require manual system-level firmware refreshes to fix software glitches, update the underlying operating system (often built on custom Android or Windows IoT frameworks), and patch security vulnerabilities.
: Unlike minor patches, a "full upgrade package" typically contains the entire operating system image and firmware for internal components like the MCU (Microcontroller Unit). Manual Deployment Full-upgrade-package-dten.zip
Connect the wired keyboard and the USB drive to the on the DTEN. Access the Factory Menu:
Access the system recovery menu. This process varies by model: This guide assumes you are updating a via USB recovery
This package is typically used to ensure that DTEN hardware (such as interactive displays or video conferencing boards) and software environments are fully synchronized with the latest firmware and application patches. Usage and Implementation
on the keyboard (using the top row of numbers, not the keypad). From the hidden factory menu, select 3. Upgrade MCU and confirm. After the system reboots, repeat the code entry and select 5. Upgrade Main Bin DTEN Help Center Official Resources Manual Deployment Connect the wired keyboard and the
: Useful for IT administrators managing multiple units in secure environments without open internet access. 📋 Installation Highlights