Double-check your spelling. The characters 0 (zero) and O (letter O), or 1 (one) and I (letter I) are often confused when reading off a television monitor. If manually typing fails, always try scanning the QR code to eliminate human error. 3. "Password Error" After Adding the Serial Number
This means the P2P server has no record of your serial number. Usually caused by a faulty device or a server outage. Try again in an hour or contact the seller for a replacement unit.
When adding the full serial number, ensure your phone has internet data (4G/5G) when scanning.
Check the on the bottom or side of your DVR, NVR, or camera.
Because XMEye operates on a Peer-to-Peer (P2P) cloud network, you do not need complex router configurations like port forwarding or static IP addresses. All you need is a valid serial number.
XMEYA1B2C3D4E5F67890
XMeye allows a specific number of devices to be added to a single user account (typically around 20-30).