The Hardware Information Does Not Match With Your Dongle Autodata File

If the error persists, you may need to use the (available from the vendor) to completely scrub old driver remnants before rebooting and reinstalling.

Use that tool to generate a new .reg (Registry) file tailored to your current machine.

Autodata includes (or supports) a (often called HASPUserSetup.exe , Wlscgen.exe , or DongleCheck.exe ). This tool can: If the error persists, you may need to

If a registration cleanup utility ( Clean.cmd or ClearRegistry.reg ) is present in the installation folder, run it as an Administrator to wipe the old hardware footprint.

The printed directly on your physical USB dongle. This tool can: If a registration cleanup utility ( Clean

Before modifying software settings, rule out a basic hardware connectivity issue: Close Autodata completely. Unplug the USB dongle from the computer. Inspect the USB plug for physical damage or debris.

Troubleshooting "The Hardware Information Does Not Match with Your Dongle" in AutoData Unplug the USB dongle from the computer

If your workshop has more than one AutoData license, verify that the serial number on the physical USB dongle matches the one registered in your software’s account details. Mark the dongles with stickers to prevent confusion in the future. Step 3: Update or Reinstall Dongle Drivers