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Effective Date: 21st Aug 2023
This Privacy Policy ("Policy") outlines how Asimax Digital Resources
Ltd. ("iWhot," "we," "us," or "our") collects, uses, discloses, and
protects your personal information when you access and use the iWhot
website (www.iwhot.ng) and its associated services (the "Service").
By using the Service, you agree to the practices described in this
Policy.
1. Information We Collect
1.1 Account Information: When you register for an iWhot account, we
collect your email address, username, telephone number and password.
If you choose to link your social media account, we may collect your
user_ids and handles you supply to us.
1.2 Payment Information: To facilitate transactions, we collect
payment information such as your bank account number, beneficiary
name or other financial instrument details when you fund your wallet
or process withdrawals.
1.3 Game Data: We collect data related to your gameplay, including
in-game activities, interactions, and results. This may include the
messages you send, bets you place, and users you add.
1.4 Communication: We collect information from your interactions
with our customer support, including emails and chat messages.
1.5 Device Information: We collect information about the device you
use to access the Service, including device type, operating system,
and device identifiers.
2. How We Use Your Information
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2.1 Provide and Improve Service: We use your information to provide,
operate, and improve the iWhot Service. This includes facilitating
gameplay, processing transactions, and enhancing user experience.
2.2 Communication: We may use your email address to send you
important notifications, updates, and promotional materials related
to the Service.
2.3 Customer Support: We use the information you provide during
customer support interactions to address your inquiries and resolve
issues.
2.4 Research and Analytics: We analyze user data to improve our
Service, identify trends, and develop new features.
3. How We Disclose Your Information
3.1 Third-Party Service Providers: We may share your information
with trusted third-party service providers to process payments,
analyze data, and facilitate communication.
3.2 Legal Compliance: We may disclose your information to comply
with applicable laws, regulations, legal processes, or governmental
requests.
3.3 Business Transfers: In the event of a merger, acquisition, or
sale of assets, your information may be transferred to the new
entity.
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4. Data Security
4.1 We implement security measures to protect your information from
unauthorized access, alteration, disclosure, or destruction.
4.2 Your payment information is securely transmitted to third-party
payment processors, and we do not store full payment card details on
our servers.
5. Data Retention
5.1 We retain your information for as long as necessary to provide
the Service, comply with legal obligations, and fulfill business
purposes. All sensitive data such as passwords and keys are securely
encrypted.
6. Your Choices
6.1 You can access and update your account information through the
iWhot app settings.
6.2 You can opt out of receiving promotional emails by following the
instructions in the email or by contacting us.
Scroll down and tap Restore Default Settings
6.3 You can request account closure and a complete purge of your
data Here.
7. Children's Privacy
7.1 The iWhot Service is not intended for individuals under the age
of legal consent. We do not knowingly collect personal information
from children.
8. Changes to this Policy
8.1 We may update this Policy from time to time. The revised Policy
will be posted on our website, and the "Effective Date" at the top
will indicate when the changes take effect.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or
our data practices, please contact us at support@whot.ng
