Error Code 10 (Device cannot start) or Error Code 28 (Drivers not installed).
Official support for the HP un2420 Mobile Broadband Module (Qualcomm Gobi2000) does not formally extend to Windows 10, as the device was primarily designed for Windows XP, Vista, and 7. However, users have successfully used "repacked" or compatibility-mode drivers to maintain functionality on newer systems. HP Support Community Driver Status & Compatibility Official Support : Discontinued after Windows 7. Reported Workaround : Users often use the Windows 7 driver (SoftPaq ) and run it in Troubleshoot Compatibility mode to enable the device on Windows 10. Device Identification
Right-click the installer (e.g., GobiInstaller.exe ) and select .
If the official link fails, repositories like Driver Scape offer version 2.0.7.3, which lists limited Windows 10 support. 2. Run in Compatibility Mode hp un2420 mobile broadband module driver windows 10 repack
Do not install the legacy HP Connection Manager software on Windows 10. It is incompatible with modern Windows architecture and will conflict with native Windows 10 cellular controls, causing frequent disconnections.
Right-click , hover over your archiver tool, and select Extract to "SP54511" .
This method forces Windows 10 to use the Windows 7 driver directly, often resolving the compatibility block. Error Code 10 (Device cannot start) or Error
With the right repack, your old HP laptop can still ride the cellular waves – no Wi-Fi required.
Help you find a specific, verified driver file if you tell me your . Guide you through the BIOS setting check.
No Service / APN IssuesIf the driver is installed but you have no internet, Windows may not have the correct APN settings for your carrier. Go to Settings > Network & Internet > Cellular > Advanced Options and manually enter your provider's APN details. HP Support Community Driver Status & Compatibility Official
HP un2420 Mobile Broadband Module (Qualcomm Gobi2000) does not have official Windows 10 drivers from HP, but it can be installed using Windows 7 drivers Compatibility Mode or through manual driver updates HP Support Community Step 1: Obtain the Driver Package
Do run the .exe file directly. The installer will likely fail or say the operating system is not supported.