Record: test steps, expected vs actual outcomes, time, and any new log entries.
: The software cannot automatically locate the network key across subnets.
CADWorx is programmed to scan for local USB keys before searching across a corporate network.
. This error typically causes the application to save and exit immediately to prevent unauthorized use. Understanding Error 6007
If all else fails, a clean reinstall is often the most reliable path forward. Many users report that this final step resolved their persistent Error 6007 issues. error number 6007 cadworx
: Go to your local CADWorx installation directory: [Product Folder]\Utilities .
If these steps don't work, verify that your license has not expired or been moved to the newer system, which replaced many older hardware locks after August 2020.
: CADWorx is looking for the license in the wrong location (e.g., searching locally for a network license). smartsupport1.intergraph.com Troubleshooting and Resolution
This is the most frequent cause, especially in networked environments. Record: test steps, expected vs actual outcomes, time,
: Antivirus software, firewalls, or even browser extensions (like Adblock in some web-based license portals) may be blocking the communication ports required for licensing.
Before applying a fix, verify the following:
: The software isn't correctly pointed toward the server's IP address. Hardware Conflicts
When this software interruption happens, a dialog box pops up stating "Error Number 6007" alongside a hardware lock error log. Below is a complete guide to understanding why this issue occurs and how to systematically fix it to get your 3D design pipeline back online. What Causes Error 6007 in CADWorx? Many users report that this final step resolved
Modify it to point directly to your server's IP address (e.g., set NH_SERVER_ADDR = [Server IP] ) and disable broad search (set NH_USE_BROADCAST = Disabled ) to force a direct connection. Use Diagnostic Utilities HASP ESL Maintenance Utility
: Avoid running multiple physical Intergraph or Hexagon hardware locks on a single local computer simultaneously, as CADWorx may default to reading unauthorized modules.
If these steps don't resolve the issue, you may need to check the for more specific error strings or contact Hexagon Technical Support with a screenshot of the detailed error description. Error messages in CadWorx - Forums, Autodesk