Days before arrival, guests receive an automated email or text powered by SIHOT. Clicking the link allows them to fill out their registration form, upload a photo of their ID, and input credit card details from their own smartphone. When they arrive at the hotel, they simply pick up their physical key or bypass the desk entirely. SIHOT.KIOSK
The guest claims their booking confirmation says $150, but Sihot shows $180. Fix: Use the "Rate Audit Trail" (right-click on the rate field). Sihot shows every change to the reservation – including OTA parity adjustments and package inclusions. This resolves disputes instantly.
The serves as the central operational hub for front office teams, orchestrating everything from manual arrivals to completely contactless digital guest journeys . Built by SIHOT Hotel Management Software , this modular property management system optimizes workflows, integrates with physical key card makers, and handles automated room allocation. sihot pms check in
Make use of the upselling function during the check-in process to enhance revenue.
The traditional check-in via SIHOT PMS is designed to be logical and fast, minimizing the time a guest spends standing at the counter. Step 1: Locating the Reservation Days before arrival, guests receive an automated email
Guests can use a SIHOT-linked kiosk to check in, update details, and encode physical key cards.
Do not check them in one by one.
Pro Tip: This screen automatically triggers the SIHOT Upselling Function , prompting agents with available paid room upgrades or package add-ons based on live occupancy. 2. The Room Rack
Option 2: The "Feature-Rich but Steep Learning Curve" Review (Constructive) This resolves disputes instantly
[Retrieve Profile via UI] ➔ [Verify Guest ID & Details] ➔ [Assign/Confirm Room] ➔ [Process Payment/Pre-Auth] ➔ [Activate Room Key]
Registration forms, welcome letters, and key packets can be printed or emailed immediately.